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Copyright © 2005 – 2020 Steve Whyte Group.


We've made our new updates to reflect the high standards established by the General Data Protection Regulation (GDPR), which comes into effect on the 25th May 2018.


At Steve Whyte Group, we are committed to protecting your privacy and have been busy for the past year prepping for its arrival. We have now updated our Privacy Notice to align with our commitment to the GDPR.


Our new Privacy Notice updates include:


- Clarification on how long we will store your data

- New options available for you to manage the data we hold

- Details of how to contact us if you have a query relating to your personal information


There’s nothing for you to do as a result of this update, but if you’d like to find out more, please do not hesitate to contact us.


We collect anonymous statistics about your visit, like which of our pages you viewed. Some 3rd parties like Facebook and Twitter may know you visited this website, if you use their services. We cannot control them but we don't believe this knowledge poses any threat to you.


If you sign up with us we take great care to keep your information safe and we'll never share it with others without your express permission. We never share your data with 3rd parties except to help us deliver our own services.


Steve Whyte Group has created this Privacy Notice in order to demonstrate our strong commitment to protecting the privacy of all visitors to our site. If you have any questions or comments about this Privacy Notice, they can be directed to [email protected]


Part One: All visitors to are promised that:


Steve Whyte Group will always respect your right to privacy. However, we understand that the internet is not a secure medium and therefore we have implemented security measures to, where possible, protect the loss, misuse or alteration of information placed under our control.


All data gathered as a result of your website visit will be treated as confidential.

All orders placed online will be confirmed by email if you have provided an email address.


Part Two: How we use your data


To place an order or subscribe to any of our services, you will be required to supply contact and personal information. For our ‘customers', we use your personal data for certain legitimate business purposes, for example we may ask for your name, address, phone number and email, to tell you about new products and services and to send you marketing communication and offers to use in stores on our website. We may also send you surveys to help us improve how we service you.


We will consider you as a ‘customer' for 13 months since the date of your last order. If you do not order within 13 months you will automatically be opted out of receiving our direct marketing. If you order again from us after 13 months and have not opted out, we have a legitimate interest to re-commence sending you marketing communications about our products and services. You can opt out of these messages at any time by contacting our team at [email protected]


We may use personal and profile data to tailor your experience on our interactive services.

We may use your IP address or other identifying information to help diagnose problems with our server, to monitor numbers of users and/or to administer our interactive services as well as to identify and eliminate fraud.


Accordingly, Steve Whyte Group would encourage you to be cautious about the information you choose to release and to safeguard passwords. For people who have registered on our website but haven't yet bought any of our products and services, we will ask for your consent to process your data before we send you marketing offers.


We do not transfer your personal information outside the European Economic Area.

We will request that users who wish to submit personal information are aged 16 years or older or that minors obtain permission from their parents or legal guardians before submitting such information.

Whenever we process your personal data for these purposes we will ensure that we always keep your personal data rights in high regard and take account of these rights. You have the right to object to this processing if you wish and if you wish to do so please contact us at [email protected]


Please bear in mind that if you object this may affect our ability to carry out the tasks above for your benefit.


Part Three: How long will you keep my data?


We'll normally hold onto your data if you're a customer, for as long as is necessary to give you the services you're using in accordance with our retention policy. If you don't use our services for over 24 months then your account may be classified as dormant and may be deleted in line with our privacy notice and retention policy.


Part Four: Your rights as a data subject


At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:


Right of access – you have the right to request a copy of the information that we hold about you.


Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.


Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.


Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.


Right of portability – you have the right to have the data we hold about you transferred to another organisation.


Right to object – you have the right to object to certain types of processing such as direct marketing.


Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.


To get in touch, email: [email protected]


Part Five: Cookies


A cookie is a small file which is placed on your hard drive when you visit our websites (directly or via our applications). We use information from cookies for purposes which may include:


•Identifying returning users, registrants and subscribers

•Eliminating the need for returning users to re-enter their login details

•Enabling you to move more easily around our sites and applications

•Tracking your use of our sites to better develop our sites and applications in accordance with your requirements

•Building up an anonymous profile based on your browsing patterns across our sites, applications and third party websites, which enables us to make advertisements and content available to you that is more relevant to your interests


You can delete cookies from your hard drive at any time. Bear in mind, though, that if you delete them, any settings such as your stored username and password will have to be reset when you next log in. You will be able to use our websites and applications even if your browser is not set to accept cookies. However, certain features and content may not be available to you and you will have to log in every time you visit.


Part Six: Terms and Conditions


These Conditions apply to use of this Website and are the terms and conditions on which We will supply any of the Products to You and by proceeding further and/or placing an Order You agree to be bound by the Conditions. If You do not agree to be bound by them, You should leave this Website now.


Upon clicking the Pay Now button, you mark your acceptance of these Conditions.


The terms and conditions applicable to the purchase of Products offered for sale through this Website and the equivalent terms and conditions for sale through main book store retailers.


When using the Website, You accept that communication with Us will be mainly electronic. We will contact You by email or provide You with information by posting notices on the Website. For contractual purposes, You agree to this electronic means of communication and You acknowledge that all contracts, notices, information and other communications that We provide to You electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.


We may change these Conditions from time to time without notice to You. Changes will apply to any subsequent Orders received. It is your responsibility to check regularly to see if any changes have been made to these Conditions. We reserve the right to modify or withdraw this Website at any time without liability to You.


Contact Us if You have any questions relating to these Conditions or ordering the Products generally by using the contact us page.


Part Seven: Copyright


The copyright in this website and the material on this website (including without limitation the text, computer code, artwork, photographs, images, music, audio material, video material and audio-visual material on this website) is owned by Steve Whyte Group.


Steve Whyte Group grants to you a worldwide non-exclusive royalty-free revocable license to:

view this website and the material on this website on a computer or mobile device via a web browser;

copy and store this website and the material on this website in your web browser cache memory; and

print pages from this website for your own personal use.


Steve Whyte Group does not grant you any other rights in relation to this website or the material on this website. In other words, all other rights are reserved.


For the avoidance of doubt, you must not adapt, edit, change, transform, publish, republish, distribute, redistribute, broadcast, rebroadcast or show or play in public this website or the material on this website (in any form or media) without Steve Whyte Group’s prior written permission.


The automated and/or systematic collection of data from this website is prohibited.


You may request permission to use the copyright materials on this website by writing to [email protected]


Steve Whyte Group takes the protection of its copyright very seriously.

If Steve Whyte Group discovers that you have used its copyright materials in contravention of the license above, Steve Whyte Group may bring legal proceedings against you seeking monetary damages and an injunction to stop you using those materials.

You could also be ordered to pay legal costs.


If you become aware of any use of Steve Whyte Group’s copyright materials that contravenes or may contravene the license above, please report this by email to [email protected]  


Part Eight: Shipping


Standard Delivery


You can have your orders delivered to a home or work address that's convenient for you.

We can deliver to BFPO (British Forces Post Office), but we are unable to deliver to PO Boxes, Hospitals, Airports and Prisons.


You can enter delivery instructions when you're placing your order e.g. "leave with neighbour in flat 1".

However Steve Whyte Group are not liable for any parcels that are lost or stolen if specific delivery instructions are left for the carrier.


UK Standard Delivery


Deliveries are within 7-14 working days of placing your order.

We are unable to deliver on Bank Holidays and weekends so please allow an extra working day for this.


Deliveries to the following locations may take up to two working days longer:


The Scottish Highlands & Islands

The Isle of Wight

The Isle of Man

Northern Ireland


International Standard Delivery (Outside The UK)


Delivery times and charges vary depending on the destination country.


Part Nine: Contact


When you contact us we will record specific personal information about you, such as your name and email address. We may also collect and store information about your use of our website to help improve our website in the future.


We may send you email newsletters. You have the ability to opt out of any future communications at any time. We will never provide your personal information or email address to any third parties except where they are specifically employed to help deliver our own services.


If you have any questions about this privacy policy or your personal data, please write to us by email to [email protected]


We may update this privacy policy from time-to-time, particularly as technology changes.

You can always check this page for the latest version. Update Date: 3rd July 2020.